CARE has proven to have an effective fault reporting system by implementing a standard troubleshooting procedure that ensures IT support is always available to us. CARE’s remote support has been effective and prompt. Problems that could not be solved remotely are promptly resolved by son-site visits. We are happy to note that the CARE team is made up of experienced engineers who adhere to their belief in excellent service delivery.
The CARE team reviewed the existing infrastructure and our problems with the servers and computers and took time to correct the IT setup. With a sound IT infrastructure in place, our team can function confidently which allows us to concentrate on our core business with minimal disruptions.
CARE is an effective and efficient IT service provider. We have now entrusted CARE to support our overseas entities in United Kingdom. We are confident of their support services, both in-house and on a remote support provision.
We are a small set up with a view to expand in the future. CARE was able to recommend IT solutions that suited our budget and requirements and since then we have had excellent service from CARE. We would not hesitate to recommend CARE to other companies who value excellent and reliable customer service.
CARE has outshined many other IT companies by proving to be highly reliable and responsible. As one of the early clients of CARE, I am delighted that they are able to maintain a high level of service throughout the partnership.