“The server is down”. Those four words can strike fear and despair in the hearts of users and company management. It means that operations would be halted or badly disrupted and users will not be able to perform daily tasks such as access files and run critical applications. Most often, servers are ignored when it is functioning properly. Just as good parents keep an eye on their children when there are no apparent problems, good IT administrators should continuously monitor their servers to catch potential problems early, performing routine maintenance such as application of operating system hot fixes and service parks, and regularly reviewing event logs for error or information messages. CARE offers IT support that covers regular preventive maintenance, server monitoring and server troubleshooting that ensure client’s servers are in good health to prevent major server issues and breakdown.