IT outsourcing refers to the use of external IT vendors to effectively deliver IT-enabled business processes and infrastructure solutions for business outcomes. Clients typically outsource all or parts of their IT functions to external IT vendors due to lack of resources or cost reduction. Since its founding in 2007, Computer Analysts and Recovery Experts Pte Ltd (CARE) has established itself as a premier outsourced IT Services firm with a well-deserved reputation for superior customer care and meticulous execution.
CARE specializes in IT outsourcing where we act as client’s IT team or provide complementary roles to their current IT personnel. Our expertise can value add to client’s company by ensuring a smooth IT infrastructure with little downtime so that clients can concentrate on their core business without having to worry about technical difficulties.
Services that client’s usually outsourced are:
The good practice of carrying out housekeeping duties in the IT department through routine checks and clean up works. This prevents major breakdowns and extend IT equipment lifespan.
CARE offers fast and reliable technical help to businesses facing any computer technology issues. This can range from server issues that are operation critical to resolving everyday issues commonly faced by end users on their computer.
Our IT call center services are available on a 24x7 basis. This is ideal for clients running as global or regional offices.
CARE offers flexible IT placement arrangements that allow clients to have the advantage of overcoming sourcing for IT talents and resolving manpower issues.
Some common reasons that companies outsource their IT are:
- Reduce Costs
- Instant Access to Qualified IT Professionals
- Allowing Business Flexibility