Computer and Server Maintenance

Computer Maintenance

Computer network support and maintenance is vital for a business’s key performance and should be treated as an ongoing exercise. It can save your business the expense and disruption of downtime. Often, it is easy to forget how essential your IT hardware is to the success of your business, until you are up against a deadline and something critical fails. You may be able to deal with everyday troubleshooting issues. However, what happens when you come across a completely new problem you cannot solve?

By regularly performing maintenance on your computer and engaging a company that is trustworthy and reliable, you can ensure that your computer system is in good order. Companies with healthy computer systems will be rewarded with trouble-free computing and fast and efficient responses. A well maintained computer, laptop, network or server is also easier to fix in the event of a problem. Moreover, regular maintenance also ensures that the equipment lasts longer thus helping the company cut down on expenditure.

Computer Analysts and Recovery Experts (CARE) understands that all companies are unique and have individual systems that are tailored to their needs. Hence, CARE adopts the policy of customizing each company’s computer support contract to meet its specific needs.

 

With Computer Analysts and Recovery Experts (CARE) computer maintenance contract, you can expect the following benefits:

  • Immediate telephone support
  • Get direct access to a Microsoft Certified System Engineer, instead of helpdesk representatives.
  • Guaranteed fast onsite response time
  • Time is money for many companies. When you need an engineer they will be there within 2 to 4 hours.
  • Software and Mac Operating system support
  • The majority of computer system problems are software related; by including software support in the package, you get the most comprehensive IT support coverage available.
  • Preventive maintenance
  • As we get familiar with your network and computer systems, we will provide advice and suggestions to help prevent and minimize problems from occurring in the future.
  • Customized Maintenance package to suit your organization
  • We serve organizations of different sizes and strengths; we have a range of Computer Maintenance packages to choose from to cater to your IT needs

 

Some useful advice that Computer Analysts and Recovery Experts (CARE) recommends:

When maintaining an individual computer:

  • Refrain from overloading your computer with unnecessary programs and software; decide what you require from your computer and keep it streamlined
  • Refrain from unnecessary downloads and installing unknown programs from the Internet
  • Ensure only fully licensed copies of operating systems and software are used
  • To build a stable system, correct installation procedures and good configurations are important
  • Protect your PC against malicious software, viruses, and hackers. The PC is extremely vulnerable to attack when it has access to the internet
  • Perform disk defragmenting to keep data together and to prevent processing speed from decreasing.
  • Tidy your PC by deleting files and emptying your recycle bin regularly
  • Keep your Anti-virus and Operating System current through regular updates.

Two common reasons why computers are compromised are:

  • The hacker wishes to retrieve data stored in the PC
  • Your PC is being used as a relay for email spamming so that when traced, the spam appears to come from your computer rather than from the illegal originators.

How to protect your computer against attacks:

  • Ensure that Anti-virus software is installed to prevent malicious programs from entering the PC
  • Scan the PC on a regular basis
  • Make sure that your Anti-virus software is updated so that your PC is not susceptible to new viruses and trojans
  • Set up a firewall to protect against hackers and to secure data traffic from your organization

We can help you cut your organization’s expenditure through our comprehensive and customized maintenance contracts.

According to market surveys, the majority of IT personnel in organizations are idle 60 – 80% of the time during their employment. Their annual take home pay averages $30,000, not including benefits such as annual leave, bonuses, etc.

Instead of maintaining full-time IT personnel on your payroll, a maintenance contract is a far more economical option.